Privacy Policy

Last Updated: 1/03/26

At O’Farrell & Son’s, we are committed to protecting your privacy and ensuring your personal data is handled with care and integrity.

1. What Personal Data We Collect

We may collect the following personal data when you contact us or use our services:

First Name and Last Name
Email Address
Phone Number
Nature of your enquiry
Property interests or preferences
This data may be collected via our website, phone calls, emails, or in-person consultations.

2. Why We Collect This Data
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We collect and process personal data for the following reasons:
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To respond to your enquiries
To provide property-related services at your request
To comply with legal obligations (e.g., anti-money laundering laws)
To manage client relationships and day-to-day administration
To inform you of similar properties or services that may interest you

3. Legal Basis for Processing

We process your data based on:
Your consent
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The need to perform a contract or take steps before entering one
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Compliance with legal obligations
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Our legitimate interests in running a professional property service

4. Data Sharing

We do not share your personal data with third parties except

:Service providers who assist in delivering our services (under strict contractual confidentiality)
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Regulatory bodies (e.g., Property Services Regulatory Authority)
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If legally required (e.g., court order)

5. Data Security & Storage

We implement appropriate technical and organisational measures to safeguard your data:

Data stored securely on password-protected servers and softwareAccess limited to authorised personnel

Physical files securely stored and shredded when no longer needed

6. Marketing

We will not send you marketing messages unless you explicitly opt-in. You can unsubscribe at any time.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by law (e.g., the Property Services (Regulation) Act 2011).

8. Your Rights

You have the right to:Access your personal data

Correct any inaccurate or incomplete data

Request deletion of your data (in certain circumstances)

Restrict or object to processing

Data portability (in applicable situations)

To exercise your rights, email us at info@ofarrellsandsons.ie with the subject “Personal Data Request.” We may require proof of identity.

9. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted here and can be sent to you upon request.